GreekBill

golfygal · #1 02-09-2007, 07:48 PM

Has anyone heard of GreekBill? the website is www.greekbill.com it looks helpful but I wanted to see if anyone has info.

Thanks!!

Bob Dole · #2 02-10-2007, 01:02 AM

We've tried it for two semesters and it is not worth it. We have yet to see any of the money that they guarantee that they can collect. They send info to collection agencies and then just give you the run around. May I suggest PayPal?

amanda6035 · #3 02-10-2007, 08:03 AM

use Omega Financial. www.omegafi.com

AnatraAmore · #4 02-10-2007, 08:26 PM

Our National started requiring us to use the Automated Bill Highway (APH) last year and since then, I can't even describe how much easier it is to collect dues. APH has done wonders for my chapter - a group that previously struggled with sisters not paying until the end of the semester, not having money to pay bills when we needed it, etc. It is very simple to use, includes all of the reports that you could need, and the customer service has been excellent. They invoice members monthly and you can set up payment plans for individual members on the system and if a member should neglect their financial obligation, sending them to collections is simple and straightforward and as easy as calling APH since they have all of the information necessary already.

You can check them out at www.billhighway.com. I know that there are lots of threads about using services like this and I now understand why most chapters benefit from them...

EE-BO · #5 02-11-2007, 01:25 PM

The cheap Greekbill plan does not actively pursue collections at all. $15 per member per semester to basically just send a bill. They will send a couple of demand letters for delinquency, but that did nothing for our chapter.

The more expensive version does include more aggressive collections according to the person we spoke to on the phone, but the cost was much higher and did not seem worth it.

I have heard good things about Omega, but we have not looked at them yet.

Frankly, I think these are helpful- but unnecessary services. The real trick is to have alumni, a Housing Board preferably, that helps a chapter draft up leases and chapter dues commitments that the parents sign as well in a guarantor or personal guarantee capacity. Then you can go after Mom and Dad if the member drops out and stops paying.

That is a much more effective approach, especially when Mom or Dad hold a state license as part of their profession. In these cases, you can report the bad debt to their state licensing board- and that is a good way to get pretty quick collection results...

Edit- I should note, for practical purposes it is not a good idea to plan on going after parents for the money in every case. If someone just quits and is paid up when they leave- or close to it- then it is best to just leave it be. Not even GreekBill is going to collect in those kinds of situations most of the time. Reserve this kind of action for people who leave owing any past due rent or a lot of dues for semesters already past (but of course with strict adherence to rules and social suspension for late payers- you won't have people get this far in debt in the first place.)

amanda6035 · #6 02-11-2007, 01:31 PM

Quote:

Originally Posted by EE-BO

Frankly, I think these are helpful- but unnecessary services. The real trick is to have alumni, a Housing Board preferably, that helps a chapter draft up leases and chapter dues commitments that the parents sign as well in a guarantor or personal guarantee capacity. Then you can go after Mom and Dad if the member drops out and stops paying.

Yeah, because it's SOOOO EASY to go after mom and dad and force them to pay.

I like the threat of being sent to collections. I think the threat is one thing that forces people to pay-up. because if you just say "we're going to go after mom and dad" it makes it very difficult for a chapter. Besides what if Mom and dad don't own a business? Then what?

Fees might be a pain in the tush, but i think its not only worth it, but necessary to pay, because you DO have a higher collection rate than what you would if you just begged and pleaded members to pay.

golfygal · #7 07-16-2007, 04:17 PM

I wanted to thank everyone for their input and let you know that in the end we chose Greekbill to help us with our collections and overall finances. We looked at both the Lite and Full service options but went with the Full b/c is has a really easy collections process. They notify us of when a members has reached the point where collections are necessary and we okay them on an individual basis. It really has been that simple.. They have been awesome and we couldn't ask for a better service. Our members can pay with credit card and debit card and echeck anytime they need to or they can pay with regular check to GreekBill or still give it directly to me. So far all our members have been very happy and the parents can even use the system too. Thanks again for the help, the billing and collections at www.greekbill.com has been super for us..

golfygal · #8 07-16-2007, 04:19 PM

Quote:

Originally Posted by golfygal

Has anyone heard of GreekBill? the website is www.greekbill.com it looks helpful but I wanted to see if anyone has info.

Thanks!!

I wanted to thank everyone for their input and let you know that in the end we chose Greekbill to help us with our collections and overall finances. We looked at both the Lite and Full service options but went with the Full b/c is has a really easy collections process. They notify us of when a members has reached the point where collections are necessary and we okay them on an individual basis. It really has been that simple.. They have been awesome and we couldn't ask for a better service. Our members can pay with credit card and debit card and echeck anytime they need to or they can pay with regular check to GreekBill or still give it directly to me. So far all our members have been very happy and the parents can even use the system too. Thanks again for the help, the billing and collections at www.greekbill.com has been super for us..

atomicflowers · #9 02-29-2008, 02:01 PM

Argh. Greekbill is so confusing and we've been having a lot of problems with it...but we are required to use it so oh well =/

Titchou · #10 03-09-2008, 11:09 AM

All Delta Gamma collegiate chapters are required to use GreekBill. We have a customized package for Delta Gamma so that it mirrors our policies and procedures.

RaggedyAnn · #11 03-10-2008, 11:20 AM

We use billhighway and from what I hear, most people like it.

Think of it this way, if someone isn't paying their dues-and these are the people that will have a problem with it-it keeps the personal out of it. The treasurer no longer has to run after people. There is a third party for that.

CUBuffs · #12 03-21-2008, 01:02 PM

For Omega, the chapter has to initiate the collections process and the individual has to have at least $100 that is 120 days past due. Omega will then send a letter asking the member to pay by a certain date or make alternative arrangements for payment. If the member does not comply, then they are sent to collections. I have had to send a member to collections for non-payment of rent for chapter housing.

Tom Earp · #13 03-21-2008, 05:34 PM

From one of the smartest people I know who has been CFO of several large companies reccommended Omgea, but if one works for you then stick with it.

The important thing is to get The Money to keep the chapter alive and going.

It takes just a few to spoil it for your chapter.

kk_bama · #14 03-24-2008, 06:12 PM

It looks like my chapter will be switching to Automatic Payment Highway (APH) in the fall.

Does anyone else out there other than the previous few who mentioned APH have any experience with it?

SHSUATO1865 · #15 10-15-2008, 01:00 PM

we use greekbill and it works just fine for our chapter. payments are cheap. as long as you stay out of trouble