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The data centers excuse for why it’s been 6 weeks and the PDU isn’t replaced is 100% unacceptable. This is not routine maintenance, it’s emergency maintenance. Even for co-location arrangements with data centers, responsible vendors have provisions where the can do emergency maintenance with little notice in situations like this. The fact that they are treating this in such a lax manner would have me doing everything I can to find another data center. What a mess.
Also, thanks so much for keeping things running for us as best you can.
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