I'm sorry to hear that, ZTAngel
Luckily, I haven't had any major problems with WaMu (as of yet). I also didn't get charged by them when I've used other bank's ATMs (which is the one reason I chose to bank with them). I've had problems with many banks in the past, so Washington Mutual has been a relief for me.
I hope SunTrust works out wonderfully for you!