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We would of course contact the alumna, mother, sister, aunt, etc. We would call her, explain to her that the PNM was cut and let her know that it was the chapters decision. We would NOT tell her any specific reasons like the PNM was rude, hostile, didn't fit in, etc. There's no need to give any specifics like that though I do understand that most alums would want to know. Sadly, too many of them forget that the reasoning behind the cuts are the chapters prerogatives and not the advisers yet we are the ones that bare the burden of informing them.
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By the time a woman realizes her mother was right, she has a daughter who thinks she is wrong.
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