How To Talk to a Real Person [Archive]

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SOPi_Jawbreaker

01-04-2006, 10:27 PM

A fed-up techie writes a cheat sheet telling the world how to reach a real person at 110 companies (http://moneycentral.msn.com/content/Savinganddebt/consumeractionguide/P138043.asp?GT1=7618)

Cheat Sheet Site (http://www.paulenglish.com/ivr/)

Tickled Pink 2

01-06-2006, 01:49 AM

Ok - not a huge IVR fan, but what's the point of talking to a "live person" in the wrong department? Most departments are set up by training skill set - so the person will probably end up getting transferred anyway.